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Privacy Policy

This Privacy Policy applies to the website located at ziboxinruitong.com (hereinafter referred to as the “Site”), including all subpages, features, and online services operated by FERTMS (hereinafter referred to as “we”, “us”, or “our”). This policy explains how we collect, use, store, disclose, and protect your personal information when you visit and use our Site, and clarifies your legal rights regarding your personal data.

By accessing or using this Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies, please do not use our Site or submit any personal information to us.

1. Information We Collect

We collect two categories of information from users: Personal Identifiable Information (PII) that can identify an individual, and Non-Personal Information that cannot be linked to a specific individual.

1.1 Personal Information You Voluntarily Submit

We may collect personal data that you actively provide to us when using our Site services, including but not limited to:

  • Contact information: your full name, email address, phone number, and company name (if applicable);
  • Inquiry content: messages, feedback, consultation requests, and other content you submit through our contact forms, comment sections, or service channels;
  • Account information: if you register for an account on our Site, we may collect your username, password, and other profile data you set up.

1.2 Automatically Collected Non-Personal Information

When you browse our Site, our servers automatically collect technical and behavioral data to optimize user experience and system security, including but not limited to:

  • Device and browser information: IP address, browser type and version, operating system, device model, and screen resolution;
  • Access data: visit time, duration of stay, pages viewed, entry/exit pages, click actions, and website navigation paths;
  • Network data: language preference, geographic region (general location only, no precise positioning), and internet service provider information.

Our Site uses cookies, web beacons, and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize returning users, remember your preferences, analyze site traffic, and optimize service functions. You can adjust your browser settings to block or delete cookies at any time, but this may affect the normal use of some Site features.

2. How We Use Your Information

We only use your collected information for legitimate, specified purposes, and will not use your personal data for unauthorized commercial purposes. The main usage scenarios are as follows:

  • Service Provision: To respond to your inquiries, process your service requests, provide customer support, and maintain the normal operation of our Site;
  • User Experience Optimization: To analyze user browsing habits, improve website functions, content layout, and service quality, and customize personalized service content;
  • Security Protection: To prevent malicious access, fraud, spam attacks, and other security risks, protect the safety of our Site and user data;
  • Communication: To send you service notifications, update reminders, and reply to your feedback (you can unsubscribe from non-essential notifications at any time);
  • Legal Compliance: To comply with applicable laws, regulations, legal procedures, or government regulatory requirements.

3. Information Sharing and Disclosure

We will not sell, rent, or trade your personal information to any third parties for commercial purposes without your explicit consent. We may only disclose your information in the following limited circumstances:

  • Authorized Service Providers: We may share necessary data with trusted third-party service providers (such as website hosting, data analysis, and customer service tools) who assist us in operating the Site. All third-party providers are required to sign confidentiality agreements and strictly comply with data protection laws;
  • Legal Requirements: We may disclose your information if required by law, court order, or government administrative procedures, or if we believe disclosure is necessary to protect our legitimate rights, property, or public safety;
  • Business Transfer: In the event of company merger, acquisition, asset transfer, or business restructuring, user data may be transferred as part of business assets, and we will continue to ensure data confidentiality;
  • Your Consent: We may share your personal data with third parties when you explicitly authorize or request us to do so.

4. Data Storage and Security

We adopt industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, tampering, loss, or destruction. These measures include data encryption, access permission control, regular system security audits, and employee confidentiality training.

We will store your personal data only for the period necessary to fulfill the purposes of collection, or as required by applicable laws and regulations. When your data is no longer needed, we will securely delete or anonymize it in a timely manner.

Please note that no internet transmission or electronic storage system can guarantee 100% security. We will try our best to protect your data, but we cannot absolutely eliminate all security risks.

5. User Rights

In accordance with applicable global privacy laws (including GDPR, CCPA, and other regional data protection regulations), you have the following rights regarding your personal data:

  • Right of Access: You have the right to request access to the personal data we hold about you and obtain relevant details of data processing;
  • Right of Rectification: You have the right to correct inaccurate, incomplete, or outdated personal information;
  • Right of Erasure: You have the right to request us to delete your personal data when the data is no longer necessary for the original purpose;
  • Right of Restriction: You have the right to request us to restrict the processing of your personal data under specific circumstances;
  • Right of Data Portability: You have the right to obtain your personal data in a readable, machine-readable format;
  • Right to Opt Out: You can refuse non-essential data collection and marketing notifications at any time;
  • Right to Lodge a Complaint: You have the right to file a complaint with the local data protection authority if you believe our data processing violates relevant laws.

To exercise any of the above rights, please contact us through the contact method specified in Section 7 of this policy. We will respond to your legitimate request within a reasonable time frame.

Our Site may contain links to third-party websites, platforms, or services. This Privacy Policy only applies to www.fertms.com. We have no control over the privacy policies and data processing rules of third-party websites. We are not responsible for the data security and content of any third-party sites you access through our links. You are advised to carefully read the privacy policy of each third-party website you visit.

7. Contact Us

If you have any questions, comments, disputes, or requests regarding this Privacy Policy or our data processing practices, please contact us:

Website: ziboxinruitong.com

8. Policy Updates

We reserve the right to update and revise this Privacy Policy from time to time to adapt to service adjustments, technological upgrades, or changes in legal requirements. When we update the policy, we will revise the “Effective Date” at the top of this page and publish the updated content on our Site.

Your continued use of the Site after the policy update takes effect means that you accept the revised Privacy Policy. We recommend that you review this policy regularly to stay informed of the latest terms.

9. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the People’s Republic of China, excluding its conflict of law rules. Any disputes arising from the interpretation or implementation of this policy shall be settled through friendly negotiation; if negotiation fails, the dispute shall be submitted to the competent people’s court for resolution.

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