Effective Date: May 27, 2026
This Shipping Policy applies to all product orders, sample requests, and delivery services processed through the website www.timing-kits.com (hereinafter referred to as “the Website”). It outlines the general shipping terms, delivery procedures, shipping fees, and related rules for all users and customers who purchase products or request delivery services from FERTMS.
1. General Shipping Scope
We provide international and domestic shipping services for eligible products displayed on our Website. We support delivery to most countries and regions worldwide, subject to local logistics availability, customs regulations, and shipping carrier restrictions. Some remote areas may be unavailable for delivery or require additional shipping arrangements.
2. Shipping Processing Time
All orders will be processed and arranged for shipment within 3 to 7 business days after order confirmation and full payment clearance, excluding weekends, public holidays, and official company holidays. Customized or special-order products may require a longer processing period, and the exact lead time will be confirmed separately during order communication.
3. Estimated Delivery Time
Delivery time varies based on shipping destination, shipping method, and logistics carrier. The estimated delivery periods are as follows:
- Domestic Shipping: 5–10 business days
- International Standard Shipping: 10–25 business days
Please note that the above delivery timeframes are for reference only. Actual delivery time may be delayed due to customs inspection, weather conditions, logistics peak seasons, force majeure events, or other uncontrollable factors.
4. Shipping Fees
Shipping costs are calculated based on product weight, size, shipping destination, and selected shipping method. The exact shipping fee will be displayed and confirmed before order payment. We reserve the right to adjust shipping charges according to logistics market changes without prior notice.
5. Shipping Methods
We cooperate with reliable international and local logistics carriers to provide safe and stable delivery services, including standard sea freight, air freight, and express delivery options. The specific shipping method will be determined according to customer requirements and product characteristics.
6. Customs and Duties
For all international orders, import duties, taxes, and customs clearance fees imposed by the destination country are the sole responsibility of the buyer. We do not cover any additional customs charges, tariffs, or handling fees generated during customs clearance. Customers are advised to check local import policies before placing an order.
7. Shipping Exceptions & Delays
We are not responsible for shipping delays, losses, or non-delivery caused by the following situations:
- Incorrect or incomplete shipping information provided by customers;
- Local customs detention, inspection, or policy restrictions;
- Force majeure factors such as natural disasters, extreme weather, wars, or epidemic control;
- Logistics carrier delays, route adjustments, or service suspensions.
8. Order Tracking
Once your order is shipped, we will provide you with a tracking number and official tracking channel. You can check the real-time shipping status and delivery progress online at any time. If you encounter tracking exceptions or delivery problems, please contact our customer service for assistance.
9. Policy Updates
We reserve the right to update and modify this Shipping Policy at any time to adapt to business adjustments, logistics rule changes, and regulatory updates. The revised policy will take effect immediately after being posted on our Website with an updated effective date.
10. Contact Us
If you have any questions about shipping time, fees, tracking, or delivery issues, please contact our support team